Frequently asked questions

Surma turns a short prompt written in your language into polished fundraising posts for the platforms and languages you choose. It also runs an operational-security check before you post.

Surma is invite-only for verified units. If you need access or have lost your code, contact support@surma.app.

Before generating, Surma scans your prompt for operational-security risks — locations, unit identifiers, personnel, timing and movement. Flags are a heads-up, not a block: review the highlighted text before you post.

Surma writes posts in Ukrainian, English, Portuguese, Polish and Spanish, and the interface is available in all five.

In Settings, connect a Telegram bot: create one with @BotFather, add it to your channel as an administrator, then paste the bot token and channel ID. You can then send posts straight to your channel.

Surma never stores your raw prompts or the generated text. Recent posts are encrypted at rest so only your unit can read them, and we log only privacy-preserving metrics.

Campaigns are public fundraising pages a unit can create on Surma — a durable, shareable home for a fundraiser with a goal, a progress bar and links to the unit's own donation methods. Surma never handles money: the raised total is self-reported and all donations go directly to the unit.

You can write a campaign yourself, or describe your need in a sentence or two and let Surma draft the title, summary and story for you to edit. When you submit, Surma also translates the campaign into all site languages so one page is readable by supporters everywhere. You always review and edit everything before it goes live.

Yes. Every campaign is created as a draft and submitted for review — it is not public until an administrator approves and publishes it. An operational-security scan runs at submit time, and an admin can send a campaign back with a note asking for changes before publishing.